Author: CIO Business Leaders
Hospitality has always been an industry defined by people, places, and the connections that bring them together. However, behind the scenes, it is also driven by technology and strategy, tools that shape guest experiences and enable hotels and destinations to thrive in an increasingly complex global marketplace. At the center of this intersection is Jan Tissera, Head of Sales International, Global Accounts & Destinations, who also serves as President International for Amadeus’ Hospitality division. In this role, he leads commercial operations across Europe, Asia Pacific, the Middle East, Africa, and Latin America, while overseeing some of the company’s most strategic…
Every doctor knows the frustration of medicine’s hidden workload. It’s the quiet burden of hours lost to paperwork, endless billing codes, and staffing shortages that never seem to end. Most learn to live with it. Dr. Rihan Javid chose not to. From the clinic to the boardroom, he has turned his firsthand frustrations into fuel, building Rinova AI to give healthcare back what it needs most: time, efficiency, and humanity. As Founder and CEO of Rinova AI, Rihan is pioneering tools that bring empathy and precision to some of healthcare’s toughest problems. By modernizing clinical staffing and revenue cycle management,…
For Eslam Zayed, efficient grain management carries an altruistic connotation. He believes it is a service to society and food security. So, as Port Terminal General Manager for one of the strategic grain-port-terminals in KSA, he is playing a pivotal role in national food security and global trade resilience, in addition to setting new standards of operational excellence. Beginning in Grain and Logistics Industry “Efficient grain logistics is not just business — it’s a service to society and food security.” Eslam’s conviction that food security is one of the cornerstones of social and economic stability set him on a professional…
As a member of the Board of Directors at Horacio Oduber Hospital (HOH) in Aruba, Gregory Croeze brings together business acumen, empathy, and a deep sense of purpose. With a background in finance and consulting, he has helped guide the hospital through complex challenges while fostering innovation, collaboration, and a culture rooted in care. In this interview with CIO Business Leaders Magazine, Gregory reflects on his journey, the lessons he has learned in leadership, and his vision for the future of healthcare on the island. Journey into Healthcare Gregory originally had no plans to pursue a career in healthcare. When…
Owen Malambo learned early in life that financial security and access to financial information are a basic need. Today, he is the Director of Digital and Technology Transformation at Absa Bank Zambia PLC, with 20 years of experience in the financial industry. Over his successful career, Owen has built a reputation for impactful leadership and foresight, leveraging technology and anticipating customer preferences. He has formulated a lot of solutions to multifaceted problems, including digital transformation of customer touch points, system usability enhancements, and improvements to overall business operations. Leveraging Technology with Heart and Intention Owen’s journey into digital and technology…
Introduction Visionary, Courageous, and Influential are the terms that define the leadership journey of Rizwan Shaikh. Rizwan Shaikh, Global Head of O&M (Power & Water) at Aljomaih Energy and Water Co. Ltd. and Board member, as well as Chairman at subsidiaries of Aljomaih Energy and Water Co. Ltd., is an esteemed professional with over two decades of experience in water and power projects. His expertise comprises power generation and water desalination covering operations, maintenance, development, execution and commissioning of greenfield as well as refurbishment & life extension projects, and business development activities related to independent water and power projects. Experiential…
I began my real estate career while in college, working for a development company as a commercial leasing agent for their office buildings and various specialized buildings, such as medical, retail, industrial, and laboratory buildings. It was a family company, which enabled me to perform many duties beyond leasing and grow in knowledge. After nine years, and with a record of leasing over nine million square feet in as many years, I moved into public development companies and served as a senior officer in several of them. What I learned from those experiences was a unique perspective on understanding value,…
The best strategic decision is putting people first. Cole Carroll, Senior Vice President of Human Resources at Mansfield Energy, has used this principle throughout her career to help businesses and coworkers thrive. Having experienced both great and not-so-great leaders, she’s guided by Theodore Roosevelt’s saying, “Nobody cares how much you know, until they know how much you care.” “At Mansfield, the Mission is to Build Relationships that Matter. My approach is that we listen to those we respect and who’ve taken the time to build relationships with us. After all, we represent Human Resources, and we should be both human…
Mabani Aljazeera Group is a leading Saudi Arabian company known for providing services for the evolution of the construction market in the Middle East and beyond. The leader steering it toward greater growth, profit, and success is the dynamic and visionary Faris Mudathir, Chief Executive Officer at the Group. According to him, he provides leadership for all aspects of the company’s operations with an emphasis on long-term goals, growth, profit, and return on investment. What distinguishes Faris is his humanity, integrity, and honesty. In the construction landscape, he is making a positive impact on people and the community through his…
Marketing is not the same for all professionals. For many, it is about branding, and for some, marketing is fraught with something. As CMO at Keepit, Michele Hayes thinks differently. She considers marketing as a messenger for the customer’s voice. “Trust and thought leadership are what the Keepit brand is about,” she remarks. She has always felt that her role is to advocate for the customer as they navigate their cloud and data journey. With the Geopolitically tension-filled environment, Michele acknowledges, “that isn’t an easy task.” Concurrently, technology is evolving, and AI is on the rise. She sees this as…